What we do

Providing digital solutions that enhance the business outcome

FINTECH REGTECH INSURETECH DEBTTECH

Digital is the new normal!

Industries are facing disruptive digital forces like never before, pushing them to re-examine business models, channels to market and simplify operating models to remain relevant in a digital age. The focus on Fintech, Regtech, Insuretech and Debttech is encroaching on traditional spaces and exploiting legacy systems and their inherent limitations.

With digital as the new normal, staying relevant in a digital world is the question that keeps CEO’s and Boards awake at night. Are we ready? Can we deliver omni channel/digital solutions with the right user experience and security whilst meeting regulatory standards along all stages of the customer journey?

In all industries, the growing expectation from consumers is that you will interact with them via omni channel methods, primarily digital and smart phone based solutions, with off-line legacy systems (i.e. in branch or IVR) as secondary. Consumers want to be in control and to self-serve when they want to do things, not when it suits the “Call Centre”. Customer Self service via digital channels is the goal.

Finteract provides the best of breed technology solutions curated internationally to enable our clients to address their digital business transformation needs and to compete on a domestic and international basis.

  • Finteract established in 2016 with a passion to provide reliable, secure and future proof mobile and digital solutions.
  • A Value-Added Reseller (VAR) of Intelligent Environments and the product suite Interact®. The next generation digital platform.
  • Market focus on Australia, New Zealand and South-East Asia.
  • Leading advisory services to ensure value add solutions successfully delivered to clients.

Global solutions delivered to your local market

Invest in your business

Working with solutions that enables your platforms to evolve and adapt to tomorrow’s digital channels and devices.

Multi-country solution

Solutions are designed to work with organisations that are wanting to expand horizons, multi-brand, multi-language and multi-currency. With a focus on Oceania we are positioning Australia, New Zealand and South-East Asia clients for growth.

Seamless integration

Whether you are at the start of your journey or have a history with existing legacy assets we can enhance and develop your offering. We connect seamlessly to existing back office applications to help you to reduce costs, increase returns through customer self-service whilst improving levels of customer engagement and retention.

Channel optimised

Solutions designed for users on the go with displays presented in a way that is optimised for the size, layout and experience that best suit the user’s device – smartphone, PC, tablet, smartwatch, Internet of Things, etc. Customer self service via digital channels is the goal.

Trusted partner for every stage of your growth

3 Easy Options.

Ready to go

For instant outcomes, you can select from a range of ‘ready to go’ solutions. Meet the growing demand from customers who are ready to deal with you digitally. Take the opportunity to improve efficiency and reduce time and cost from your business.

Customised to integrate

We set you on planned execution that delivers on ‘spec’ within a set period. The solution underpinned by our powerful technology ensures your business maintains momentum throughout this process. You work with a single account manager who takes your business on a well-planned journey. The pre-integrated approach reduces your time to market giving you an edge in today’s competitive market.

Start from scratch

The team of business analysts and technical architects can transform your business by delivering a solution created with your operation in mind, reducing the time it takes to deliver a digital platform that is entirely your own. We are also on hand to collaborate to deliver a strategy which benefits and delivers a market-leading digital proposition.

A flexible platform that covers a full customer journey

Connect with us

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